Valuing your Visit

by Lori Kramer, Office Manager

One of my responsibilities at Mayyim Hayyim is to print immersion forms. Every day. These are the forms your wonderful, volunteer Mikveh Guide or our amazing staff ask you to either fill out or double check to make sure we have the correct information in our records.

There are about a thousand reasons this information is important to us. It allows us to do demographic data analysis on the ages and locations of guests who visit us, plan where our educational programs will be the most impactful, track reasons for immersion so we can make sure to offer the right resources to the guests who come visit us, and get your feedback about your experience after you visit. I am so very grateful when a guest corrects  or gives us more data.

This is all such important information for us to continue to grow. We use multiple technologies and databases to take your initial request for an immersion on our website to your visit and beyond.

Our of our values is Tz’niut – modesty. At Mayyim Hayyim, we respect the privacy, modesty, and confidentiality of those who come to immerse, and offer certain hours for women or men exclusively. We recognize that at the time of immersion, an individual is extraordinarily vulnerable. Our thoughtful and sensitive Mikveh Guides embody our principle of modesty, using warmth, compassion, and discretion to help visitors feel safe and comfortable.

If you have ideas about how we can make our paperwork process easier, or other useful resources we could offer, we would love to talk to you. We are always looking for ways to make your experience personal, individual, and easy. Thank you for trusting us.

Lori Kramer is the Office Manager at Mayyim Hayyim.

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About mayyimhayyim

Mayyim Hayyim is a 21st century creation, a mikveh rooted in ancient tradition, reinvented to serve the Jewish community of today
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